If there is such a thing as a perfect vacation we had it. The property was amazing. Everyone I dealt with was extremely nice and helpful. I would definitely recommend Elk Springs to anyone who is wanting to visit Gatlinburg. The location is very close to all the local attractions.
Are family reunion was perfect due to these chalets! They were very clean and decorated very well. Thank you!
Best place I have ever stayed on a vacation.
This was our 3rd stay at Elk Springs, but our 1st stay in Summit Sanctuary. We love the location of the resort and love, love, love the cabins! They are very clean and well kept. Would definitely stay here again.
Suggestions1. more towels and wash cloths2. better cooking utensils 3. Something to clean the pots and pans.
My family and I had a wonderful stay. We initially had reserved a two bedroom, but there was a problem with the unit that could not be remedied prior to our arrival. The resort staff quickly notified us of the problem and promptly substituted a three bedroom property! This was a great place to stay. Beautiful cabins and very clean. I will definitely be staying here again!
We had stayed with another company the year before and were let down with the in town apatment feel. I really researched this year and came across your company and never regretted it. We truly enjoyed our stay and felt like we were in the mountains! The manager I spoke with several times Brandi was extremely helpful, thanks Brandi! Will definitely stay again!
just a quick getaway for my family. everything was first class!!
Only real issue was Gatlinburg traffic. It was horrendous. Will have to consider staying at another location on future visits.
You can avoid the heavier traffic in Gatlinburg and Pigeon Forge by travelling I-40 to highway 321. This routes bypasses the problematic traffic and provides a direct route to our property with only 1 stoplight!!! Once at the property there is a rural route to Pigeon Forge that takes only 20 minutes regardless of traffic and if you are travelling into Gatlinburg it's a 5-8 minute drive. Some visitors do get caught in the busy traffic when travelling through Sevierville and Pigeon Forge from I-40, but again we recommend avoiding this traffic by exiting at highway 321 south.
Thank you for the wonderful stay. Our cabin was very clean and we enjoyed every second of our stay. Can't wait to do it again next year.
Excellent vacation property. I will highly recommend it to my family and friends. The regular price could be slightly lower - this would help attract more customers. Thank you for every thing.
NEED TO BUILD THAT POOL SOON
Beautiful cabin and furnishings. Very conveniently located close to downtown yet serene. Express check-in was super easy. We are already looking forward to coming back next summer
The cabin was very clean and decorated very nicely. I would definitely stay again, hopefully there will be a pool next time we stay! The only complaint I have is very trivial, I wish it had come with a bigger skillet :) We had 5 people to cook for and the skillet was very small!!! I managed but it just took longer to cook breakfast. We were very happy with our stay - we can't wait to get back!
We recently stayed in one of the cabins of Elk Springs Resort. It was a truly lovely cabin and we will be back next year! Thank you so much for making our stay so wonderful.
We rented a cabin for two days as a gift to our wedding party. It was a fantastic place to have our reception and the theater room was a fantastic touch!
I enjoyed this cabin more than any other cabin I have stayed in.
For the past 6 years, our group of close friends travel to Gatlinburg for a carefree weekend of relaxation and fun. This was our first year staying at Summit Sanctuary at Elk Springs and it was fabulous. Summit Sanctuary is absolutely beautiful and is well worth the money. There were wonderful amenities in the cabin and we really enjoyed the theatre room. Check in and out was very simple. We had an outstanding time and are already talking about making a return trip in the Fall.
was very sort and we were afraid that we would get stuck. It wasn't paved. No cell service on the mountain and no phone.
It took us forever to find this cabin. We easily found Elk Springs Resort but this cabin had no sign going up the driveway and no sign on the cabin. Please fix this for future guests. Also, the hot water faucet has to be held to make it work right in the very upstairs bathroom.
We were the third family to stay in this particular cabin. It had a few "new home" problems (A.C., dishwasher, water heater, staples on steps, missing rockers, missing grill) but was very nice. A.C., water heater, dishwasher were fixed quickly. I am sure everything else is corrected by now. A little difficult to find, but worth the search.
Lacks grill utensils. Otherwise, great stay!
Overall I liked the property and I had a great time while I was there. We didn't even leave the whole time. My only real complaint that a lot of the items in the cabin were finished off cheaply. If I am shelling out as much as I did for each night, I expect that that attention should be paid attention to detail.Nice kitchen -- appliances to cook the food in were of low quality and small.The theatre room was a nice plus but then a very low end/cheap system was installed. (My husband and friends had more of an issue with this than me -- they are theatre geeks and would not stop complaining about it)Nice two person jacuzzi tubs but the faucets were cheap and placed in odd spots making it hard two people to be comfortable in them.
WE WILL COME BACK...WE ALSO RECOMMENDED ELKS TO OTHER A FATHER OF 4 GATLINBURG IS ONE OF THE MOST RELAXING; FRIENDLY VACATION LOCATIONS WE HAVE EVER VISITED , THANKS AGAIN !
The guy that came to look at the faucet downstairs was great. Our daughter wound up getting sick and I couldn't get a hold of anyone at the main number so I called his cell phone. He gave me the name of 3 different clinics where we could take her to! It was a GREAT help and we truly appreciated it! (Sorry, don't know his name)
Having never been to Gatlinburg and with the wide array of cabin rentals to choose from, we were very pleased and relieved with our decision to stay at Elk Springs Resort. We loved the layout of Summit Sanctuary, especially the fireplace, theater room and three levels of decks overlooking much of the resort and providing a good view of the mountains. It was nicely furnished, but not overdone, which gave it a comfortable feeling. The only negative aspect we encountered was the uncleanliness of such a beautiful cabin when we arrived. The kitchen counters, tables, and the leather couches had not been wiped down and were dirty and dusty, the floors were not swept, and remnants (shark teeth) from the previous guests were left in the kids' bunk beds, leading us to believe that the bed linen may not have been changed. Whitney, who checked us in, was unable to reach the cleaning crew, so she personally came to the cabin to wipe down the counters and tables, which was admirable of her. We expected someone to come and clean early the next morning but had to call the office when no one showed up. The manager personally visited us that morning and was very apologetic. Soon thereafter, someone did come out to spot clean. Despite the disappointment with the cleanliness and the minor inconveniences it caused in the beginning, overall, we were very happy with Elk Springs Resort. We definitely plan on staying at this resort the next time we have the opportunity to visit Gatlinburg.