Everyone in our group was very pleased with our accommodations and the location. It's far enough away from all the hussle of town to relax, but close enough to everything for convenience. We have stayed at this resort twice, and we will definitely go back.
I'm planning to return next year right now
This was our 3rd Trip to Elk Springs and our first stay in Serentiy Lodge. These cabins never cease to impress! They are beautiful, solid, and accomodating! We plan on staying with Elk Springs every time we come to Gatlinburg!
The employees in charge of our rental was awesome.
We had a wonderful family vacation. Old Buggertown Rd is a must for all you mountain driving lovers. We had a few broken items when we arrived. They sent the maintenace man and it was all taken care of in a few minutes.
We brought a group of 40 teenagers and the cabins were amazing. The management was extremely helpful and the trip was very memorable.
it was amazing && can't wait to go back!
the only thing i EVER saw wrong with the cabin was the pool table sticks were shorter than normal and one was broke and there was no chalk but those things arent a biggie at all i wasnt really worried bout it but besides that i loved it and all the people that came with me already started planning a trip again
My friends and I loved the property and the amenities. Very spacious and well equipped. Only a few minor drawbacks, 1- Cabins are a little close together. We were very fortunate to have excellent like minded neighbors so noise was not an issue at inappropriate times. 2- A small sink would have been a great amenity on the bar. Dumping and refreshing drinks for our group became a little tedious. 3- Found it odd that there were no doors for the vanity in the downstairs bathroom. Picky I know. and lastly spiders. I know and understand that this is in the forest and critters are expected. I just feel that the maintainance crew could have shop-vac'd them a little better. We were not crawling with them by any means and only saw a handful, over a week, of big ones but me being allergic, slight issue. Over all I loved that place and I can't wait till next year. I reccommend this to anyone.
This was a Great Cabin, very spacious and plenty of room and pricacy for all. Theater, Hot Tub,Game room all Great! someone will stay in your condo if we return next Summer, if available. Thanks for a great
This is a great place to stay and I would stay there again. It was spacious and we had a lot of fun there. The only downside was that every two days a bear would come out and.the garbage. So words of advice. Make sure that garbage is empty daily
We had a great stay. The rental home was in a good location. I would give the cleaning a C. Also some of the sheets did not fit the beds properly. The rental management staff was great.
Overall, it was probably the best experience I have ever had in the Gatlinburg area. The cabin was huge and quite new, although there was some wear visible in places. For the price, I can't really knock the place.
Great place to stay. Kids loved it, parents loved it, and grand parents loved it. We loved it and had a fantastic time.
We had a great time. The cabin was the perfect size for our family of 14. The theater room was our favorite. Can't wait to go back next year.
Stayed at Serenity Lodge for 3 nights. Had the time of my life! Cabin was truly luxurious with wonderful facilities, thoughtful amenities and proximal location to Smoky mountains made my stay truly memorable. I am going to come back here again for sure.
Weekend was fun. Only suggestions would be the size of the hot tub relative to the size of the cabin, and the close proximity to other cabins.
Overall a very nice cabin. We enjoyed the hot tub and the Theater Room. The dining and kitchen were smaller than what they appeared in the photos but still a decent size. Would have preferred the Master bedroom to have it's own bathroom (all the bathrooms were shared). Also, the cookware provided is pretty wimpy (especially if you have the maximum 15 people) and in poor condition. Overall, though, the cabin was beautiful, restful, and we had a great time.
The hot tub had brown slime in it, it was not drained and cleaned before we came but they were quick to come the next day and clean it. Beautiful cabin!
We enjoyed our stay at Serenity Lodge. We stayed at this cabin Oct 2008. The cabin is full of amenities. I was told that the cabin had a mountain view but I never could find it. The cabin's condition overall in great shape. The only thing I would wish to have been different was the kitchen floor had not been mopped and we had to clean the floor which was sticky from a spill. The kitchen counters needed wiping. We had plenty of towels and wash rags. The initial supply of paper towels and dishwashing detergent was more than enough. We had to purchase toilet paper since upon our arrival only one of the bathrooms contain tissue. The hot tub appeared to be very clean. The cabin has more than adequate amount of dishes. More than enough blankets and pillows. Overall our stay was great and we would stay again if we ever need a large cabin again.
Every Spring and Fall, a group of friends come to the Gatlinburg area for a "ladies retreat". We love staying in the luxury cabins with media rooms, though this one was great, we were somewhat disappointed that for a cabin that sleeps 14, only had seating in the media room for 6! Also, we were suprised that it did not have jacuzzi tubs, just your basic tub/shower. Also the kitchen space was a little cramped for such a large cabin and suprised it did not have granite countertops. The outside motion light for the driveway did not work, which was quite a hazard if coming in after dark. We had trouble with some of the equipment that we felt should have been checked out before we arrived, but at the same time, the property manager was very prompt about correcting our concerns and very courteous as well!