My wife and I recently stayed 6 nights in Secret Garden for our honeymoon and loved everything from the rain shower, location, kitchen, pool table, hot tub, etc. Secret Garden seemed to be the most secluded of the cabins at the resort and it was convenient to town while still providing a country feel. Would recommend this propoerty to anyone staying in the smokies!
We were extremely pleased with our stay at Elk Springs Resort. The Chalet was wonderful and had many nice features.
The cabin was better than the picture! The furniture was in great conditon and matched the theme of the cabin. Everything we needed was clean and waiting for us! The kitchen was well stock with dishes, pots/pan and clean dish towels. We had only one minor problem with one of the showers, but the overall condition of the property more than made up for that problem. I highly recommend these cabins to anyone who would like to get away! The managers, also checked to make sure we had settled into the cabin. When we wanted to be around a crowd, we found everthing we wanted to do in the Gatlinburg area!
Secret Garden was a very nice cabin. We had a few maintenance issues but they were always very quick to respond.
My husband and I chose Gatlinburg/Great Smoky Mountains as our destination to celebrate our 10th wedding anniversary. After a great deal of research online we chose Elk Springs Resort and Secret Garden for our stay. The pictures posted online for the cabin were very accurate--the cabin was gorgeous. There was zero hassle checking in or out of the cabin. We did not do any cooking while we were there due to our short stay, but the kitchen was fully stocked with dishes etc and a nice gas grill is right outside the front door off of the kitchen. The location of the cabin in relation to Gatlinburg is very conveniently located along the artist's loop south of town with grocery stores, gas stations, banks, restaurants etc very nearby (we were impressed with The Ship restaurant along Glades Rd.). This cabin does not have immediate neighbors on either side and might be the most private you can get within the resort. We really enjoyed the peace and quiet and would sit on the deck at night and listen to the frogs and crickets and get up early to listen to the birds--you will not have traffic noise here at all. We often judge our accommodations by the bathrooms and the bathrooms here were spotless. The jacuzzi tub and hot tub were surprisingly clean (like new) and I could not find a speck of mildew in the rain shower or the shower in the other bathroom--this was a welcome relief! It was really nice to return from hiking or sight-seeing and spend 15 minutes in the hot tub. We would recommend this resort without hesitation to family and friends. We posted links to the resort on Facebook while we were there because we were so impressed and because we had free WiFi which does work up in the mountains! The only thing we would add to the cabin would be a coat rack or hooks for coats and maybe a couple more towel bars in the bathrooms. If you're debating staying here, stop debating and book the cabin--you'll be glad you did! We can't wait to visit again and we'll be stayi
My wife and I stayed here for our honeymoon and we loved it. The cabin was amazing (especially the shower and jacuzzi) and was everything we ever expected. The location of the resort is not exactly the best in regards to scenic views and access to the Smoky Mountains, but it is still close enough so as not to be a hassle. The property was well-maintained and generally clean. Everything went smoothly regarding check-in/check-out and I would highly recommend this company no matter which cabin you eventually choose. Overall, we had a great experience and would definitely stay here again.
We had a great stay at Elk Springs Resort in our cabin Secret Garden! Check in and out was really easy! The location and staff were great! It was away from all the traffic but not too far way from everything. The view was really nice! There were cabins fairly close but the cabin felt really secluded. Secret Garden is on its own little gravel road so we didn't have any traffic at our front door. The staff was wonderful! Marty was very helpful in making the reservation. She was very nice! The security man was very nice and helpful as well. He stopped us several times to ask if we needed anything which was great! We talked to Andy once and he was also very helpful. The cabin overall was really beautiful and overall really clean. We loved the openness of the cabin and the wood floors. The kitchen was great and the 18 ft. shower was the best! There was just a few parts that could be cleaner.....The floors were not the cleanest. They looked clean but our socks got really dirty after walking around on them. It wasn't a big deal but they could have been cleaned with a wet swiffer or something. Linens and all were really clean but there were some big stains on the mattress that you could see through the sheet. Again, it was no big deal to us since the sheets were clean, but a mattress cover would be a good idea to cover that up so that you don't have to see it and to protect the mattress from future accidents. There was a couple of bobby pins that were left in the shower from previous guests. The shower also had some big cracks which you may want to fix so that water doesn't get behind the tiles and cause damage. Everything else was perfect! These were minor issues that wasn't a really big deal to us. We really enjoyed our stay and would definitely recommend to family and friends. We would love to come back!
thank you for the feedback, Nicki. We've professionally cleaned the mattress and put a mattress cover on it. Appreciate the feedback ont he shower. That unit is so popular we finally had 3 days to go in and repair it.
Everything about our stay was just what we were expecting. We had a great time. The cabins were a little closer than we were imagining, but we hardly saw anyone while we were there. Clean. Relaxing. Just wish we could have stayed longer! :)
The place was just amazing. So clean, so luxurious, so roomy. The cabin was available early. We met up with another couple staying there around 11pm. we drove down to meet them at McDonalds, and on our way back up the security officer followed us to the cabin to make sure that we knew who was following us. He said they monitor every car that goes in after 11 pm. That made me feel a lot more secure there. One thing about this cabin was the hot tub. We had quite the challenge getting the all jets to work. We never did get the hot tub to work properly, but we also did not call to get it fixed. They would have made sure it was fixed. Stay with Elk Springs Resort, you won't be disappointed. I will be back!!!
We loved the cabin, ammenities and secluded feel of Secret Garden! We will definitely stay in the resort for many years to come!!
We loved spending time at Secret Gardens. We were very impressed by the cabin. It was spacious, beautiful and clean. We loved being away from all the traffic and being only minutes from downtown Gatalinburg. This was our 34th anniversary and my husband's first time at Gatalinburg and my second (I was 16 the first time). We were just minutes from the national park and enjoyed being able to go hiking up the mountain to see Laurel Falls. We also enjoyed downtown Gatalinburg. We hadn't played pool in a long time and enjoyed the pool table. The cabin was perfect!! We would highly recommend anyone to experience what we did and plan on taking our family back soon.
The cabin is spacious, comfortable and really well situated for us. The thing that really impressed me was the friendly service we got from the maintenance and cleaning crews
Secret Garden was wonderful! The amenities were great and it had everything we needed for our stay. We loved the coziness of the cabin and it was very welcoming as soon as we walked in the door. The place was unbelievably clean. We felt extremely safe. The cabins fairly close (40yds) but we never heard or saw anyone really. Loved the jacuzzi and the fireplaces. We had an amazing time and will definitely be back. Now on to the "room for improvement" part. You will have to back out of the driveway, not that difficult but may be for some. Drive is gravel, I assume for safety reasons during iced roads. Cabin is cozy, but furniture downstairs is too close together. It says it sleeps 6, but we believed more than 2 adults would be crowded. The shower was great!, but the bathtub was lacking. There was only one hot-water heater, and therefore not enough hot water to fill the entire bathtub. Watch your step getting into the cabin on icy days, as the ramp leading to the door gets slippery. I am sure that all sounds like a lot of bad for me giving it 5 stars, but those are all small things when compared to the overall experience in the cabin. The only thing that was really disappointing was not being able to enjoy the bathtub. Again... amazing cabin and place, but there is some minor room for improvement.
It was a beautiful cabin and location. The only negative thing I can say is that the fireplace downstairs was not working properly and we had no working phone in the cabin. Everything else was superior.
Hi Roger, we did have a problem with the safety shut off on the fireplace and had a part on order during your stay. it has been fixed as well as the phone.
The setting was beautiful we couldnt have wished for a better location and me and my wife had an amazing time.
The bottom floor fireplace was not working upon arrival. The jets in the heart shaped jacuzzi did not work either but that may have been operator error. I expressed my concerns to management and they apologized for any inconvenience and went out of their way to make sure I was a satisfied customer. Would definitely recommend staying at the Elk Springs Resort and I plan on staying with them for many years to come.
The "Secret Garden" cabin was just about perfect for myself, my wife, my daughter, and my parents. The 5 of us had a great time in the cabin. I just can't say enough about the convenience (location, fully supplied kitchen, gas fireplaces, gas grill), the entertainment (TVs, DVD Players, pool table, foosball table, hot tub), and the overall condition of the cabin. Not to mention, the 18 foot rain shower that couldn't be beat.The cabin made a great "basecamp" whether you were hitting the National Park, downtown Gatlinburg, or Pidgeon Forge. The location is convenient, yet away from the crowd. It was also nice to be close to the Arts and Crafts District, which we really enjoyed.I can't envision my family staying anywhere else when we come back to the area. ...And we will.
My stay at Elk Springs Resort will be forever remembered. I chose this resort based on the pic's from the web-site for my entire family to stay for my wedding.We reserved a total of 7 cabins and all of them were beautiful. The staff was very friendly and attentive. Anything we needed, they provided.All of my guest couldn't stop talking about the GREAT time they had. We are all planning trips for next year at this the staff, thanks so much for all of your help and professionalism. You guy's really know what GOOD CUSTOMER SERVICE is all about. See ya next year.
My new wife and I had a great time. The cabin and mountains were beautiful. It was a lot easier to find than a lot of other cabins we've stayed in. Everything was clean and ready to go for us. Even our two dogs felt at home right away. We recommend Elk Springs and this cabin to everyone and we plan to go back and maybe try one of Elk Springs' other beautiful cabins.
We had the priviledge of celebrating our 28th anniversary here with friends. The cabin was fabulous. It is everything the website claims it is and more. While fairly near the other cabins it has a very secluded feel to it. The staff was very friendly and helpful when we called them. We had a marvelous time relaxing. We have already begun plans for next years return trip.
everything was great! steep gravel not the best for bikes but plenty of other cabins to choose from. Loved the kitchen. Great decorating. Wouldn't stay anywhere else in the Smokeys!!!
Quiet, private, secluded and with a balcony wooded view. Very comfortable and complete. Convenient - 10 minutes to the Smoky Mountains and 5 minutes to services. We will definitely rebook again!
The location of our cabin was perfect - far enough out of town to enjoy quiet and privacy. Even our cabin was secluded from others in the resort. We further enjoyed that we could call to check in and call to check out! The cabin was luxurious; our room had everything - fireplace, jacuzzi, television, rain tower shower... We wanted for nothing! An excellent experience. And with 10% off our future visits, we'd love to come back!
For everyone looking for a nice spot to always go vacationing to THIS IS IT!! My husband and i enjoyed the Secret Garden it's the perfect place for anniversary's and honeymoons or if you just want to get away from the city life. Also everything you would need to enjoy your vacation outside of your cabin is just literally a few miles away! The Ripley's Aquarium is a must see and just fine dinning everywhere. We are now planning to rent one of the family cabins. I would like for my family to experience it too. Isn't that something, not only do they have smaller cabins but cabins that sleeps up to 15 people. So as you can tell we're coming back and probably vacation here at least once a year after that. Thank you for the home away from home. See you soon!!
We stayed at the Secret Garden for our honeymoon and it was perfect!
We stayed here for our honeymoon. The cabin still smelled new, was clean and inviting. All the amenities were perfect. The shower, hot tub, bed, and even the pool table was awesome. It could not have been any better. This is a very nice cabin and me and my wife had a blast staying here.
This was our first cabin rental. It was a wonderful experience. We enjoyed everything about the cabin. We will definitely stay here again.
My only concern was that the water heater was not big enough for 6 people.
Loved the Smokies, after a long hike it was nice to come back to the cabin and get in the hot tub and grill and watch a movie. It was the relaxation we needed,
We had the best time staying in the Secret Garden. We had so much fun... Thanks for everything.
The cabon was awesome. We had 6 people (4 adults and 2 kids) and had plenty of room and lots of fun. Will defintely stay again!!!!
This cabin was everything we expected based on a pre-rental review on the internet. I would (and will) go back. It was clean and everything worked. One tip, if you want complete privacy then go when there are leaves on the trees.
We loved the cabin and would definitly come back again, however we would know now to request a cabin that has a paved road leading to it. Not only was our road not paved but it was next to impossible to turn a car around so we actually had to back down the road our cabin was on. Other than those couple of issues the cabin experience was great and we will be back soon hopefully.
Our only complaint was the construction. We did not know other cabins were so close to ours. It did not feel very private. other than that everything was wonderful
we loved this cabin! we will be back
It was a great cabin, a great location, and generally perfect in every way. Our only complaint is that we had a hard time keeping the cabin warm enough because it was in the teens when we stayed around Christmastime. We also ran out of hot water in the shower very quickly. But both of those issues were due to the extreme cold outside. Aside from that, we loved it and would love to go back.
the cabin secret garden was an amazing cabin to be in for our stay. the 18 foot shower was priceless, the hottub in the room was a nice touch and the bed was very comfortable. the overall stay was great. good loction just about 10min from the strip but still out in the woods. very nice stay thank you my girlfriend and i will be back that is forsure.
Only comment I have is that the cabin needs to have a telephone for emergencies. We were unable to get a cell signal, so were out of reach with our family if an emergency came up.
My husband and I have agreed to always stay with Elk Springs when visiting the Smokies.
The secret garden cabin was a great cabin. The rain shower was the best ever. I would come back in a heart beat. The only thing I would do different is get a cabin with a better view.
This was a brand new cabin with dramatic features. Beautiful furnishings and facilities. Undoubtedly one of the best mountain top communities in Tennessee.Within a mile of a quaint artist community, Glades, and a major grocery outlet, Food City. We were able to see all the areas of interest in the area in just a few days. A great experience in many ways.
Elk Springs location makes it easy to get to the National Park, Gatlinburg, or Pigeon Forge. We would definitely return.
Our stay at 'Secret Garden' was wonderful! They called us Thursday morning and gave us our code to get in and even said we could check in earlier if we wanted too. The driveway is not paved yet and is a bit narrow and hard to turn around in, but the cabin was awesome. This would make a perfect 'Honeymoon Retreat'! The bedroom has to be the most romantic of any we have ever stayed in. We only ventured out twice in our 3 day stay. It was a much needed vacation for the 2 of us and we hated to leave, but came home with some wonderful memories. This is our second visit to Elk Springs in the past 6 months (the first time we stayed at 'Mountain Magic'). We will definitely be back in a few months and bring our family and plan to stay at 'Buck Wild'.
The layout of this cabin is really nice for a single couple and this cabin is more secluded than the others. I wouldnt recommend this cabin to a family with children or an infant. The pull out couch is upstairs and the rooms are downstairs so my children were too scared to stay upstairs by themselves so they had to sleep in the bed with us. Not very comfortable. LOL!! Also, I would recommend putting a phonebook and telephone for local use in all the cabins. There is no cell phone signal in the mountains.
Overall, the stay was good but there were a few problems. First, the property was somewhat a mess. There were beer cans down in the woods and around the house, and lots of construction going on. On the second day our hot water heater was broken to where we couldn't take a shower or use the heart-shaped bathtub, a pretty big disappointment.
the shower runs out of hot water really fast,and the dish had alot of soap residue in them.over all it was a great place to stay.
The cabin was absolutely wonderful. It was just as expected. We had a little trouble finding it since there is no sign at the entrance to the driveway and you're not sure you are at the correct cabin until you drive all the way up to it and see the sign on the cabin itself. At night it would be very hard to find.The driveway needs gravel or to be paved. It rained the whole time we were there and the driveway was a mudhole and had ruts in it from runoff. There is no turnaround space for leaving the cabin. We had to back out which was difficult especially at night with no lights. When it came time to checkout we were instructed to call the office number and inform them of our departure. I called the number and was connected to an individual's cell phone. His voicemail just stated his name and to leave a message. I thought it was a mistake since he gave no indication he was with Elk Springs Resort. Also, his mailbox was full and I was unable to leave a message. I eventually got a hold of the office after multiple tries and she informed me that was her manager's cell phone. They need to have a better system in place for checkout or have phones forwarded to a live person or a voicemail system that allows enough space for multiple messages.