We stayed at Diamond Mine and it exceeded our expectations. The cabin was very clean and in good condition. We will definately return in the future. We would recommend this cabin to others.We stayed with two small children and they loved the cabin, also.
We were supposed to stay at the 5 bedroom Lumberjack Lodge in Elk Springs Resort for one week..However, the property was foreclosed on before we got there, so management moved us to another 5 bedroom called Misty Mt. Lodge for 5 days, then split us up into two groups- one group in The Diamond Mine, and another group in Mt. Fever. I didn't like the fact we were split up, but management was great on giving us a deal. The foreclosure was beyond Elk Springs control, so we understand their position and thank them for making the transition smoothly. All three cabins we stayed in were absolutely wonderful. The amenities each cabin had were really nice. The upkeep was top notch, and I really enjoyed the theatre rooms in the cabins, plus the pool tables, card tables, air hockey, etc. If we go to the Smoky Mountains again, no matter what size our group, I will absolutely go back to Elk Springs Resort.
Thanks for the kind review, we do appriate it. We have had 1 or 2 cabins run into trouble due to the real estate market, but we're happy that the rest are in good standing. We look forward to you staying with us again - and remember, you get 15% off future stays.
Myself and my wife, thoroughly enjoyed our Romantic , relaxing and enjoyable getaway at your resort. We would highly recommend this experience to all that are seeking a awesome getaway. The price for this wonderful package we received was very reasonable for a beautiful log home in the quiet, serene setting of the Smokies. Again thanks and hope to return again to experience another great adventurious vacation getaway with Elk Springs resorts !!! James and Linda M. Pennsylvania
I WANTED TO BUY THIS PLACE AS A VACATION HOME. IT WAS SUCH A BEAUTIFUL LOCATION AND HOME. I TOOK CLEANING SUPPLIES THINKING I MIGHT HAVE TO CLEAN AND IT WAS SPOTLESS AND EVERYTHING BUT WASHING DETERGENT WAS SUPPLIED (WHICH I TOOK ANYWAY). I EVEN TOOK DISHWASHER TABLETS AND THEY ALREADY HAD SOME FOR ME THERE. I HAD NEVER SEEN A PLACE SO CLEAN. ME AND MY FAMILY CAME HOME HEARTBROKEN AND WANTED TO GO BACK. USUALLY WE STAY GONE BUT WE STAYED ALOT AT THE CABIN AND SHOT POOL AND MY KIDS WERE LEARNING HOW TO SHOOT POOL ALSO BEFORE WE LEFT. THE HOT TUB WAS EXTRA CLEAN AND KIDS STAYED IN EVERY EVENING SO THERE WAS ALOT TO OCCUPY THEIR TIME. COULDN'T ASK FOR A BETTER STAY IN GATLINBURG... THANKS FOR EVERYTHING.
Elk Springs has beautiful cabins in the Mountains, can't say enough good things about this place, from the staff, to check in and out. The cabins are awesome, Best get away in a long time.Can't wait to return.
I rented this house with 5 friends for a long weekend in the Smokies. It was perfect for us: easy access to the national park yet still in a quiet area away from the Gatlinburg strip; wonderful house in great condition; hot tub and grill; full kitchen; 5 minutes from a grocery store. The only thing I would change about the resort’s setup would be to increase the size of the lots so that the rental houses are not so close together. However, we visited early in the season (beginning of May), so the proximity of our neighbors was irrelevant—we didn't even see anyone next door. I hope to be back again very soon!
Hi Joelle, thanks for the review. It's usually pretty quiet even when we are totally booked. We've kept as many trees as possible to ensure privacy and keep the noise down. Remember, as a repeat guest you get 10% off all future stays above and beyond our specials.
Everything that was offered through the web site matched the property 110% The cabin was spotless when we arrived, it made you confortable to walk in & sit down before unpacking.The cabin is in a perfect location, close to all of the attractions. The maintenance workers are very friendly & show up shortly after calling for them (light the fireplace pilot, trash pick up). Also the property manager was very helpful when needed.I will return to this cabin for my next family vacation.
My wife and I booked this cabin company because it was new and had good reviews. We were not disappointed! Great cabin, great condition, decent privacy (not totally secluded, but not quite next door to the other cabins--but some of theirs are). We would definitely recommend to a friend and we'll be back.
Nothing negative to say! We didn't have rocking chairs on the deck when we arrived, we simply contacted management and by the time we returned to our cabin from an outing, the chairs were on the deck! Awesome service!! Very comfortable and relaxing! Will be back for sure!!
The only concern i had was that the windows in the front of the cabin did not have blinds. We ended up having to hang our towels to allow for privacy, especially since we had neighbors on both sides. Other than this, everything was excellent!
There were a few maintenance issues with the cabin, loose outside door knob and loose dishwasher, but otherwise the property was spotless and just as great as it was last year when we stayed. Thanks again.
Despite a leak that was discovered on the last night of stay, this was a marvelous resort. I plan to rent a 5 bed room unit next year 2010.
Don't forget that you get 10% off your next stay as a repeat visitor!
My wife, two young children and I really enjoyed the cabin. It is more convenient and spacious than a hotel room - I wish I could find more cabins like this at other fun mountain towns like Asheville. It is a great way to "get away" from the kids at the end of the day instead of being cramped into a hotel room or worrying about them being in a separate room. The property was very clean and had sufficient amenities (pots, pans, kitchen towels, etc.). It was a bit noisy as the cabins are all wood (floors, walls, ceiling) and don't have much floor insulation. The cabin could also use some curtains. But the wrap-around porch, rocking chairs, hot tub on the porch and pool table were all a great way to relax. And maybe your son will keep saying, "Daddyman, it looks like a Lincoln Log house."
The only two requests that we would have is that there be kitchen towels/dish cloths and a higher quality of linens as the ones on the beds were a bit rough.
Hi Brenda, we're constantly adding new linens. sorry there was a set you were unhappy with. We're always happy to replace them too!
The cabin and location were perfect. Thanks for great memories. We'll be back.
wonderful cabin, very clean,,far Exceeded expectations,,,GREAT PLACE
I thought it needed a few stand-up mirrors. Otherwise the cabin was very nice. great location. would definately like to visit again.
We hope to book this as one of our annual trips each year!
Great Place. Excellent cabin. Only slight negative was that the hot tub had a lot of dust in it when the cover was removed for the first time. We had to clean it prior to use.
The cabin we stayed at was as advertised and we were very happy with the location. Only 10 minutes from Gatlingburg. Check in/out was easy.
What a blast. An excellent weekend get away from it all! We had a blast. Look forward to doing it again soon! Everything you need out in the middle of nowhere. So peaceful
beautiful all around watch out for the bears at night and early am they came up on our porch no threat just plundering tearing up trash bins ect. just be aware we are staying in their backyard.
The timer for the fire place did not work
This is actually my second stay in a rental cabin in the smokeys. The Diamond Mine was a great choice! We found it easy to get to, clean and well supplied. Thank you for making a spring break vacation relaxing and stress free. Our son will be a senior in highschool next year and will do a senior trip so this last spring break vacation with him was very important to us.
My answers noted above would be mostly 1's instead of 5's had it not been for the actions of your property manager. Here's what ocurred:On trying to check in at the office we found it was CLOSED. A note on the door gave 2 #s to call to get the security code. ist # went to "mailbox full".2nd # no one answered, left voicemail for callback. No callback for 30 minutes. Drove to property (Diamond Mine). Waited another 30 min. Prop manager called and gave us entry code. Went in to discover cabin was filthy, beds unmade, food on floor hottub putrid. (cabin had obviously not been cleaned). Called back Prop.Man.He was very polite and apologetic. He called back in 10 minutes and told us he was moving us to another cabin, MOUNTAIN FEVER (3 BR). Ratings above apply to this cabin. We had an incredible stay and have told everyone that Elk Springs property mangers know how to reverse a bad experience quickly. In fact I'm getting ready to call and reserve Mountain Fever again for my whole family in May.Keith Morgan
Keith, thank you for the review. We do make mistakes and we always try to remedy them -- Thank you for being understanding and giving us the opportunity to have you come stay with us again! Diamond Mine is a great cabin, one of our most popular. For your check in this cabin was definitely not ready and we do apologize. Keith, we've setup an express check in. We will leave all your paperwork in the cabin and we will call you the day of your stay with your check in code. This way you don't even need to go to the office! We've provided this to all our guests to make the check in as easy as possible. thanks again for the feedback and for booking a future visit.
I've been to Gatlinburg several times and have stayed in many different cabins. This was the best cabin by far. The location was convenient and the cabin was beautiful. We had a wonderful time. A perfect place for our 10th anniversary. Thank you.
We had SUCH A GREAT TIME!! It was exactly what we were looking for and Whitney/Jessica couldn't have been more helpful. The cabin was perfect and the location was just as perfect. We came with adults this time but would definitely consider making it a family trip the next time around. It is the place you can make anything work. Whatever you are looking for as far as a vacation goes, this is the place to do it!
The cabin and location was top of the line, would recommend to anyone interested in a trip. Will use next time I visit!
The cabin was wonderful. We had a great time and would return. The area was full of things to do.
The only issue that I had were the ladybugs upstairs that were not taken care of.
We loved it. The only issue was some of the cabins were a little close together but other than that, no complaints! Wonderful cabin.
The only complaint I have is about the location of the cabin. It was a nice distance from Gatlinburg, however, the cabins were too close together. I didn't like looking off of our deck onto other cabin decks. There was not any privacy while we were out on the deck. Otherwise, we enjoyed our rental experience with Elk Springs.
My husband and I just celebrated our first anniversary staying in Diamond Mine and we were both shocked at the beauty, quality and maintanence put into the cabin. Not only would we recommend Elk Springs, we are already planning another family vacation.
no trash cans in bathrooms, trash can in kitchen was very dirty and smelled. smaller kitchen trash can would be better so it could be put under the sink. Remote Controls didn't have good batteries in them.
Brandy at the front desk was so helpful with reservations and if we had any problems she fixed them quick, This place is great!. . . . Thanks Brandy!
Needs blinds in the kitchen and front door. Hill sides need dressing up looks like just cut into hill side
Hi Matt, We are in the process of our spring cleaning and are making progress. We do are concerned about the appearnce! We appreciate your feedback. Update on hillsides: We are still recovering from the drought conditions 2 summers ago. Our grass is finally starting to grow. Come May you will see much more green that should last all year. We are investing significantly in the natural landscaping and are addressing the excavated areas with seed, straw and hydroseed. Hope to see you again and thanks for staying with us!
The floors were very dirty, the inside of the trash can was very dirty. The kitchen could use maybe a few more cooking utensils and a better fry pan. Overall our stay was great!
I would have liked the cabins to be a little bit more private than having them right next to one another. The cabin next door to us had alot of college students that had a party that night with very loud music. We could not enjoy our hot tub outside or our rocking chairs because of the music. Those were our only complaints though, because the cabin itself was great.
We really enjoyed Diamond Mine for our vacation this past week. Everything was there for us to use and the cabin was beautiful and in a beautiful setting as well. You won't go wrong staying here.